NHTSA Complaint #11623898 — 2017 CHRYSLER PACIFICA

The Check Engine light indicated a misfire is cylinder 1 and the car was running roughly. After changing the injector, spark plug and coil wire, the problem continued. The mechanic finally determined there was radiator coolant in the exhaust indicating a failure of the head gasket. A leak in the engine block, and improper combustion can lead to a myriad of safety issues. A check online revealed this to be a common problem in this Chrysler engine in 2017 in the 1-3-5 cylinders with some contributors suggesting an improper casting of the engine block during manufacture. It commonly appears around 60,000-75,000 miles, generally after the power train warranty has expired. My van was at 75,729 miles. The cost to repair the vehicle was $3488.48. The repair was done by my trusted mechanic as I am sure that the Chrysler dealer would be far more expensive. This is due to a manufacturers defect, not normal wear and tear. This expense should not be borne by the consumer.