NHTSA Complaint #11623891 — 2018 FORD FOCUS

The contact owns a 2018 Ford Focus. The contact stated while driving 30 MPH, the check engine warning light and the oil pressure warning light illuminated. The contact heard an abnormal sound coming from the engine. The vehicle was taken to a dealer where it was diagnosed and determined that the timing belt needed to be replaced. The contact stated that the thermostat had recently been replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when parts would be available. The failure mileage was 63,895. VIN tool confirms parts not available.