NHTSA Complaint #11623714 — 2016 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11623714
Vehicle	2016 FORD EDGE
Component	POWER TRAIN
Date of Incident	July 23, 2024
Date Filed	November 5, 2024
Mileage	96,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

The contact owns a 2016 Ford Edge. The contact stated that while driving 55 MPH, there was a loud rattling noise emanating from the front of the vehicle. The vehicle was steered to the side of the road and inspected, but there was cause for the failure found. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the flex plate needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

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