NHTSA Complaint #11623707 — 2019 RAM 1500

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11623707
Vehicle 2019 RAM 1500
Component STRUCTURE
Date of Incident
Date Filed
Mileage 116,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

The contact owns a 2019 Ram 1500. The contact stated that after rainfall, the contact became aware that water was leaking into the interior of the vehicle through the rear sliding window. The vehicle was taken to the dealer, where it was inspected. The dealer informed the contact that the rear sliding window molding was cracked, causing the window to detach from the molding, which caused water to leak into the interior of the vehicle. The vehicle was not repaired. The contact related the failure to TSB Number: 23-016-21. The manufacturer was not notified of the failure. The failure mileage was approximately 116,000.

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