NHTSA Complaint #11623668 — 2019 CHRYSLER PACIFICA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11623668
Vehicle 2019 CHRYSLER PACIFICA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

While driving, vehicle will display "stop safely vehicle will stop soon" and illuminate the battery and auto stop/start icons. This had happened previously and I was advised to have the auxillary battery replaced. After, the issue did not occur for a month or so but happened again. Had been intermittent but the car never shut off as I have read has happened to others. The additional issue I have is several times when I turned the vehicle off after the warning appeared, the vehicle would not start. I have an appointment with the dealership tomorrow to see what they can uncover. I have seen the recalls about this primarily about the EV models (which mine is not) but still want this noted. I have read it has varied from a wiring connector and needing a new transmission. There are currently no active recalls for my specific vehicle. Very scary stuff with a vehicle full of kids at times.

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