NHTSA Complaint #11623661 — 2014 GMC YUKON

As I have owned several GMC Yukons in the past, I was familiar with their dashboards cracking even when still under warranty. However, when my 2014 Yukon dashboard cracked, just out of warranty, I was shocked at the cost to replace and install a new dashboard. Thus, the replacement dashboard and labor charge to install it was simply unfeasable. As the dashboard continued to crack during the summer, an alternative mentioned to me by a mechanic at the GMC dealership was a "glued on cover called a dashskin." I purchased a Dashskin for about $125 and, following the instructions, glued the Dashskin over my existing dashboard. The Dashskin had an opening for the airbag and did not appear to impede the execution of the airbag should it be initiated. I've made two attempts to have the attached recall on the airbag satisfied but, on both occasions, GMC informed me that the dashboard would require removal. In my case, the dashboard and Dashskin would be unusable and I would be back to purchasing a very expensive dashboard. I know that there has been a longterm, ongoing lawsuit against GMC regarding their cracking dashboards, but have no idea of the results. However, their airbag recall coupled with their inferior dashboards should be their expense, not mine.