NHTSA Complaint #11479857 — 2014 GMC YUKON

The contact owns a 2014 GMC Yukon XL. The contact stated upon picking up the vehicle after the recall repair of NHTSA Campaign Number: 21V054000 (Air Bags), she noticed that the dashboard was severely damaged. The contact stated that the driver's side of the dashboard had a hole as big as the palm of her hand. The contact stated that the passenger side of the dashboard where the air bag was located had two cracks that extended to the area where the passenger's side air bag was located. The contact stated that the dashboard was making rattling sounds while driving. The dealer and the manufacturer were notified of the failure but provided no assistance. The failure mileage was approximately 159,800.