NHTSA Complaint #11623592 — 2017 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11623592
Vehicle	2017 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	October 23, 2024
Date Filed	November 5, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

Our vehicle started to shudder when we started. We took it to the dealership, who initially was unable to identify an issue. They then, a day later, identified that the head gaskets needed replaced. This required a significant repair. Reviewing online, there appear to be hundreds, if not thousands, of similar issues when this type of vehicle reaches approximately 70,000 miles. Our vehicle is a little beyond 70,000 miles. We have also had some other issues, including about 1.5 years ago where the vehicle would randomly turn off while driving. We did take this in for a repair.

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