NHTSA Complaint #11623478 — 2020 CHRYSLER PACIFICA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11623478
Vehicle	2020 CHRYSLER PACIFICA
Component	UNKNOWN OR OTHER
Date of Incident	October 20, 2024
Date Filed	November 4, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

When the car is stopped at a light, traffic or a stop sign the start/stop will throw the car into park, shut off the vehicle and put on the parking brake on. I have to start the vehicle back up and take the parking brake off to move forward. A light comes on saying the stop/start is not working. We have replaced the car battery and auxiliary battery for the start/stop feature which were purchased at the dealership. This has become a hazard to me while driving. This has happened numerous times and when I start the car, I will turn off the stop/start feature. This alleviates the problem but is not a solution.

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