NHTSA Complaint #11623263 — 2019 CHEVROLET TRAVERSE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11623263
Vehicle 2019 CHEVROLET TRAVERSE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

1)Both rear TOW LINKS were found to fail state inspection and were replaced. The vehicle only has 22,000 miles on it Dealer said this a common issue with this model vehicle (2019 Chevy Traverse). 2) Shift to Park. Vehicle displays this error message and does not allow the vehicle to completely shut down, aux mode, which the radio stays on and doors will not lock. Have to start and shut off vehicle until the “Shift to Park” error message goes away. Dealer said wiring harness is on back order snd could not be repaired until parts are available. Dealer charged $178.00 for diagnostics and agreed there is an open and intermittent circuit causing this issue.

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