NHTSA Complaint #11623200 — 2015 FORD EXPLORER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11623200
Vehicle 2015 FORD EXPLORER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 152,564 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

Shifter (not transmission) intermittently fails to acknowledge when transmission is in Park. This problem is becoming more frequent than before. Attached pictures show error when door is open and transmission is not in Park ONLY when the transmission is also not in Park. The "P" on the instrument panel does not light up when I shift to Park. It takes up to a minute for the shifter to acknowledge that the transmission is in Park. If I shut the engine off before the shifter acknowledges this, I get an error that the transmission is not in Park when it in fact is. I do not remember when this problem started, only that it has been doing this for at least a year. I can tell that the transmission is in Park, even if the shifter (computer) doesn't acknowledge this.

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