NHTSA Complaint #11622821 — 2014 FORD FUSION

The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle was hesitating. Additionally, the contact stated that the vehicle was not driving properly. The contact stated that later that day, while the vehicle was parked, the contact saw fluid on the ground underneath the front driver’s side of the vehicle. The vehicle was taken to the dealer where it was diagnosed with transmission fluid leak and half shaft seal failure. The contact was informed that either the half-shaft seal or the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall repair; however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 113,098.