NHTSA Complaint #11622758 — 2015 FORD FUSION WHEELS:LUGS/NUTS/BOLTS/STUDS

Complaint Details

ODI Number	11622758
Vehicle	2015 FORD FUSION
Component	WHEELS:LUGS/NUTS/BOLTS/STUDS
Date of Incident	October 29, 2024
Date Filed	October 30, 2024
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ID

Consumer Description

The contact owns a 2015 Ford Fusion. The contact stated while the vehicle was at the dealer for a scheduled tire rotation, the contact was informed that the lug nuts were swollen. The contact was informed that the lug nuts needed to be replaced. The vehicle was repaired. The contact stated that a torch was used to remove the lug nuts. In addition, the contact was informed that the failure was a known issue. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 40,000.

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