NHTSA Complaint #11622667 — 2020 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11622667
Vehicle 2020 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

The engine failed and the symptoms were all the coolant was gone, hot indicator, large amounts amounts of smoke coming out of exhaust and a burning smell. Once coolant added, ck engine light came on with codes P300 and P301 (I think). The vehicle was under warranty and has been fixed with a new engine by dealer. The warranty company did inspect car before being fixed. Initially the only problem that was noticed was hesitation when increasing speed. Once on the highway the overheating light came on and was able to exit off highway before it stalled out. Was able to restart car and drive to gas station where I added 2 gal of coolant and slowly drove a short way to home. The dealership would not tell me the exact problem but just said all the fluids went into the engine and the engine needed to be replaced. Other mechanic friends said it was a cracked head gasket.

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