NHTSA Complaint #11622422 — 2019 KIA OPTIMA

The contact owns a 2019 Kia Optima. The contact stated while driving approximately 65 MPH, the vehicle made an abnormal knocking sound and started vibrating and shuddering. The contact stated that the vehicle started to lose motive power and failed to respond upon depressing the accelerator pedal. The vehicle stalled and failed to restart. The contact stated that the check engine warning light illuminated while attempting to restart the vehicle. Additionally, the contact stated that the vehicle had previously experienced engine failures and electrical fuse failures. The contact stated that the 12-volt battery was previously replaced three times. The contact had taken the vehicle to two local dealers. The second dealer referred the contact to the manufacturer for assistance. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 18,000.