NHTSA Complaint #11622339 — 2023 SUBARU OUTBACK
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11622339 |
| Vehicle | 2023 SUBARU OUTBACK |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
This complain is specific to the wireless charging pad featured in the Touring 2023 model I leased. The wireless charging pad overheats very quickly, thus overheating the phone it's charging. Even if the device is just plugged into a charging cord, located right next to the charging pad, it will overheat the phone, sometimes to the degree that the phone and the screen console will go blank. This has been incredibly dangerous when using the screen for navigation on the highway and the whole thing goes black/malfunctions, and this has happened quite a few times. The other frustrating issue is that the battery of my phone has overheated many times so it doesn't hold much of a charge anymore. The other issue is that the Eyesight function, which is necessary for cruise control, goes out often and completely malfunctions in head-on strong sunlight, which is often in Southern California.
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