NHTSA Complaint #11622330 — 2023 GENESIS G90

ELECTRICAL SYSTEM issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11622330
Vehicle 2023 GENESIS G90
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

on Thursday 10/24/2024 I went to use my car which was parked in my garage and although the car was unlocked none of the doors would open. The car was completely dead and I had used it just several days before. Nothing would open doors, trunk no response from the key fob. A tow truck had to be called and the truck dragged the car out of the garage and placed dolly wheels on the front and towed from the rear to a Genesis dealer. My concern this electrical problem locked the car if a child was in the rear the only way to get the child out would be to break a window and then entry through the broken window as well as exit. The included metal key would not open the door and no access to the trunk or under the hood. The doors are electronic and power operated

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