NHTSA Complaint #11622255 — 2024 KIA EV9

The contact owns a 2024 Kia EV9. The contact stated while driving at highway speeds with the cruise control activated, the instrument panel went blank. The contact stated that when the instrument panel returned to normal operation, the vehicle quickly accelerated without the accelerator pedal being depressed. The contact immediately deactivated the cruise control and the vehicle returned to normal operation. Since the initial instrument panel failure, the failure persisted while driving at various speeds. The contact stated that the instrument panel intermittently flashed on and off and occasionally there were several warning lights illuminated after the instrument panel regained normal function. The manufacturer was notified of the failure and the contact was provided a case number. The contact was also informed by the manufacturer that the vehicle was not included in NHTSA Campaign Number: 24V757000 (Electrical System) which was linked to the failure. The vehicle was not repaired. The failure mileage was approximately 500.