NHTSA Complaint #11622002 — 2022 KIA TELLURIDE

Sunroof is stuck in an open position unable to be closed. Upon attempting to open the sunroof, the deflector snapped off the assembly and the sunroof track broke. Took car to dealership (Raceway Kia, 4044 US-9, Freehold, NJ 07728) for service. Dealership indicated the sunroof is beyond repair and requires installation of an entirely brand new sunroof assembly at a cost of $5730 because it occurred outside the warranty (warranty expired at 60,000 miles and the car had 70,463 miles when sunroof broke). They were unable to manually close the sunroof as a temporary solution. Therefore, the sunroof remains open due to the broken track and is covered with plastic to avoid the elements. There were no prior symptoms indicating that the sunroof would break in this way. In fact, in three years of ownership, the sunroof was rarely used and only opened a handful of times before breaking. At this time of this writing, the sunroof is available for inspection while I look for more economical means of repair versus the dealership's plan to replace the entire assembly.