NHTSA Complaint #11621261 — 2019 RAM 1500

Hemi 5.7L ticking. Took the truck to another mechanic to assess and the engine is filled with metal shavings from a failed assembly at 50k miles. A power train assembly should get at minimum 100k miles before any issues would arrive. A STAR report has been generated on this very issue. However, we purchased this vehicle used with 91 miles on the odometer as it was listed as the previous owner being the manufacturer itself and was used and moved around from showroom to showroom as a floor model. We have no warranty and now must replace the entire engine due to the metal shavings found throughout the engine. Cost to replace is 10k+ which is horrifying an engine must be replaced at 50K miles due to a known product design flaw causing so many of us to experience the same exact issue around 50k miles. Fiat only replaces those under warranty with the same flawed/defective part only to have the same issue reappear...that to me means the part design is flawed. Both of our mechanics said this is a known defect that many of their customers have experienced. Our check engine light came on prior to a scheduled visit to our mechanic on July 8 as we were hearing a ticking noise. Magically, the morning of the 8th when I first went start the truck to take to our mechanic regarding the light the light was not on any longer. We still attended the appointment to check out the tick. He recommended engine replacement. When I left the mechanics and got 5 miles down the road the check engine light came back on. Since then we took to another mechanic who dismantled the engine somewhat to check the lifter assembly and sure enough there it was, completely disintegrated, hanging on by a thread left of an actual bolt, metal shavings in the oil pan too. He indicated to us that when that small thread left from the bolt finally failed the engine would seize up and we would lose power immediately. Extremely dangerous at highway speeds or driving up and down the mountainous areas.