NHTSA Complaint #11621179 — 2018 ALFA ROMEO GIULIA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11621179
Vehicle 2018 ALFA ROMEO GIULIA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

My fuel pump has been failing multiple times over the last 4 months. It has left me stranded in the middle of intersections, freeways, and highways on multiple occasions that has cause back up traffic and areas of the road completely closed until I can move my car. I have had this car diagnosed twice with a certified mechanic shop and a master tech with these issues and it is confirmed both times that I need a new fuel pump. When contacted Alfa Romeo/ Mike Ward dealership for review, diagnostic scans, and part replacement they told me it could be a couple of weeks until my car can even be looked at. Both my shop and the dealership have told me that this part is on back order with no ETA and no possible way of getting that part so my car can be functional. These issues first appeared when I would accelerate from a complete stop and it would take a few seconds for my car to begin moving. This slowly progressed into my check engine light, auto start/ stop error light, electric throttle error light, and front crash detection light have all turned on and remained on for about 2 months until the car began dying in the middle of the street. This had come to be so servers that the car is now no longer drivable and each time it is driven it dies within a few minutes of driving.Again since there is no ETA there is no way for me to fix my car, this is my only mode of transportation and it has left me ain multiple dangerous situations and now with no transportation now that Alfa Romeo is refusing to make the parts needed for repair.

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