NHTSA Complaint #11697601 — 2018 ALFA ROMEO GIULIA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11697601
Vehicle 2018 ALFA ROMEO GIULIA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

This is a follow up for complaint #11693742 issued on October 16, 2025. I picked up my car from the dealership (Jim Ellis Alfa Romeo Atlanta) after the nearly $5k repair that they stated was due to an Oil Pump failure not the Fuel Pump failure as indicated by the Stellantis Recall, only to find that they falsified information on the paperwork description. They left out the information that I gave them when I told them that the dashboard displayed the following warning lights: ETC, Auto Start-Stop Unavailable, and Check Engine. They wrote only the Check Engine light was reported. They falsely stated that only the Check Engine light was illuminated, when in reality all three of the aforementioned warning lights were displayed the very morning that I had the car loaded on the tow truck. Please investigate Stellantis/Alfa Romeo for possibly misleading and falsifying information in order to have consumers foot the bill for repair for a fix for power loss due to a Fuel Pump failure when in actually it is an Oil Pump failure, or an Oil Pump failure that they are falsely claiming a Fuel Pump issue. This repair cost me about as much as the cost of a used 2018 Alfa Romeo, and the company is making enough money of this repair such that when they do honor the recall repair, then it won't cost them anything. It seems easy to me that if they is a Fuel Pump failure that is resulting in a recall, then the easy fix (that Stellantis should cover the cost) is to replace the fuel pump.

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