NHTSA Complaint #11621056 — 2018 JEEP WRANGLER

The contact owns a 2018 Jeep Wrangler. The contact stated while driving over a significantly bumpy road surface and exceeding 50 MPH, the vehicle experienced the death wobble. The contact stated that the front end of the vehicle and the steering wheel shuddered violently. The contact released the accelerator pedal and the vehicle responded as needed at slow speeds. The vehicle was taken to the dealer, where it was diagnosed that the steering dampener had failed and needed to be replaced. The contact stated that the dealer replaced the steering dampener several times under warranty; however, the failure progressively worsened and occurred while driving over minor bumps. The vehicle was taken to a second dealer, Northland Chrysler Dodge Jeep Ram (14100 Eight Mile W, Oak Park, MI 48237); where it was diagnosed that the traction bar needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.