NHTSA Complaint #11621050 — 2021 HYUNDAI ELANTRA

I am writing to file a formal complaint regarding a significant safety issue with my vehicle’s backup camera system. The backup camera consistently malfunctions, displaying glitchy images with distorted lines across the screen. This issue renders the camera essentially unusable, as it fails to provide a clear view of the area behind the vehicle, posing a serious safety hazard. This malfunction directly impacts my ability to safely reverse, especially in crowded areas where visibility is crucial. The camera’s unreliability puts pedestrians and other drivers at risk, as I am unable to fully ensure that my path is clear when reversing. I strongly believe this defect poses a significant safety concern that needs to be addressed by the manufacturer. I request that the NHTSA investigate this issue and take appropriate action to ensure that this problem is resolved for myself and the many other affected vehicle owners. Thank you for your attention to this matter.