NHTSA Complaint #11621039 — 2013 HYUNDAI SONATA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11621039
Vehicle 2013 HYUNDAI SONATA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Car loss power turned off on turnpike while driving 45k miles per hour and HYBRID battery system lights alarms turned on at 94k had car towed to dealership. I was told that it was the HYBRID battery and that it was changed. I am now having same problem again after taking car in for recall updated. Attempted to pick car up twice couldn't get a mile away from the dealership both times the car was jerking lost power and car turned off abruptly. Again HYBRID system failure lights alarms. I initially told it was the HYBRID battery, now finding out the battery was never changed, after being told it was the battery for 3 months now being told it is the HPCU a HYBRID battery component. Part 36600-3D003

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