NHTSA Complaint #11620957 — 2024 SUBARU FORESTER

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

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Complaint Details

ODI Number 11620957
Vehicle 2024 SUBARU FORESTER
Component BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

My backup camera would not operate after washing my car. When I was backing up, I got an alert that something was in my way. There was no picture, so I could not see what it was. I had to stop and get out to see. This could lead to serious problems, like getting hit by other vehicles while have to get out and look for obstacle. This could also be a risk to children crossing behind the car, because eventually the driver will tire of getting out and walking around the car. When I went to take the vehicle to the dealer the next day, the car had dried off, and the camera came back on. I looked at other Subaru forums and found many NHTSA recalls on cameras on different year Subaru's. The problem still seems to persist on my model, but no recall.

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