NHTSA Complaint #11620912 — 2023 CHEVROLET SILVERADO 2500 POWER TRAIN

Complaint Details

ODI Number	11620912
Vehicle	2023 CHEVROLET SILVERADO 2500
Component	POWER TRAIN
Date of Incident	October 14, 2024
Date Filed	October 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

Traveling 70mph on parkway, out of nowhere, the RPM start revving like the transmission had shifted into neutral, but it is still in Drive. Managed to get off at next exit allowing the Truck to coast. At stop sign, the Truck slams into first, slams into second, reaches 30mph and begins to do same problem and RPM’s rev like in neutral. Can not get the truck to go over 30mph of change any more gears. We did manage to take a 15 min ride to nearby Chevy Dealer. Dealer has confirmed no codes or check engine lights. After 1 full week in, no further information has been provided except at some point next week, it’s on the schedule to open the transmission. Vehicle is now stuck in Maryland. I did receive a rental to continue my way home that evening to SC.

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