NHTSA Complaint #11620836 — 2021 NISSAN ROGUE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11620836
Vehicle 2021 NISSAN ROGUE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

The assessment is I was simply driving down [XXX] where I live, and my car started this horrible wobbling in the front end and I couldn't control the steering wheel. I was able to safely get the rogue pulled over to the side of the road. I got out upon looking at the car, I couldn't see anything wrong on the outside. But, upon further examination, I got down and laid down and looked under the car, it revealed that the driver's side inner tie rod had snapped in half. This is not normal being my car only has 46k on it. I called my brother in law who is a mechanic and sent him pictures of it and he confirmed it was the tie rod. So I started googling to find a replacement and low and behold, Nissan is under investigation for this problem happening in the 21 Nissan rogues to ike I have. I called suntrup Nissan where I had purchased the car in May and was basically told by the parts dept there, that there was nothing they could do to help me because they wouldn't even be able to get the part for at least two months. I find that ridiculous. Nissan doesn't even manufacture parts for their own vehicles they sell.. my brother in-law searched until he finally found a place in China that makes them for this model and mwe have one ordered 103.00 for the tie rod. I couldn't find where my car was in the recall but I feel so should be because it's the same problem they are under investigation for. I cannot afford to have my car looked at at a dealership, because I already pay 600. Month. For the car and I don't have extra money laying Round. nd the dealer already basically told me don't know what to tell you cause we wouldn't be able to fix it.. so I need to know what do do to at least be reimbursed for the labor I've had to pay someone to look. At this and for the part and then changing it.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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