NHTSA Complaint #11620814 — 2019 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11620814
Vehicle 2019 JEEP COMPASS
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

Stop/start stalling and shutting down at intersection. When lifting foot off the brake, vehicle may start up again just briefly but then stalls out. The vehicle has been stuck in traffic, at high risk for an accident. I have been successful in restarting the vehicle thus far to resume driving. Behavior can occur multiple times a day or once a week but it has been present for >2 yrs. Problem has been reported and inspected by local dealership but, per the dealership, unable to replicate on demand. Solution provided has been to replace both batteries but remedy is short lived. Dashboard error: Auto Stop/Start Not Ready/Unavailable . This error appears after the engine stop/start stalls and engine shutdown but goes away when car is restarted

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