NHTSA Complaint #11620511 — 2020 CHEVROLET TRAVERSE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11620511
Vehicle	2020 CHEVROLET TRAVERSE
Component	ELECTRICAL SYSTEM
Date of Incident	October 12, 2024
Date Filed	October 18, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

On 10/12/24, I received an error code that my charging system needed serviced. I was about an hour from my house when I saw the error. I immediately turned on the voltage display and it said the voltage was 11.8. As I was driving home I had an additional error message that said entering battery saver mode. Luckily, I made it home before I was left stranded on the side of the road in the middle of the night. With only 57,323 miles on my car, I had NO idea it would be the alternator. I took my car to Auto Zone to have the battery tested and they said it was fine. I had my mechanic check on Monday 10/14/24, and it turns out the alternator was indeed bad. S

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