NHTSA Complaint #11620493 — 2022 POLESTAR POLESTAR 2
LANE DEPARTURE: BLIND SPOT DETECTION issue reported to NHTSA
Complaint Details
| ODI Number | 11620493 |
| Vehicle | 2022 POLESTAR POLESTAR 2 |
| Component | LANE DEPARTURE: BLIND SPOT DETECTION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MN |
Consumer Description
Backup camera fails to activate instead a message on the screen appears saying 'Camera is temporary unavailable'. Without cameras it's difficult to see directly behind the car and around blind spots endangering pedestrians. This occurs at least once a week and I've started documenting the occurrences. According to dealer this is a known issue to Polestar. The dealer did update the software which has not fixed the issue. Polestar also recommended restarting the infotainment system and TCAM which takes several minutes and does not fix the issue. I've also experienced where the blind spot sensors fail to activate when the camera is unavailable and one time where the screen was stuck.
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