NHTSA Complaint #11620423 — 2022 JEEP RENEGADE

The contact owns a 2022 Jeep Renegade. The contact stated that the vehicle was experiencing difficulty starting. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered, lurched, and hesitated to respond while the RPMS were significantly high. The contact stated that the failure recurred while driving from a complete stop. Additionally, they stated that while driving at various speeds and depressing the brake pedal, the vehicle made an abnormal sound and hesitated to respond, causing the braking distance to be extended. The vehicle was taken to the dealer, where the engine was replaced; however, the failure persisted. There was no warning light illuminated. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that she had noticed oil leaking onto the ground while driving and while parked. The vehicle was taken to another dealer, Time Chrysler Dodge Jeep Ram of Portland(633 NE 12th Ave, Portland, OR 97232), where it was diagnosed that the engine had failed and needed to be replaced. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.