NHTSA Complaint #11620314 — 2021 TOYOTA RAV4 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11620314
Vehicle	2021 TOYOTA RAV4
Component	ELECTRICAL SYSTEM
Date of Incident	October 11, 2024
Date Filed	October 17, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

I've seen this error message (voltage abnormality steering power low) a few times whenever we are at a stop light and begin to go. This only happens whenever the Start/Stop function is active so the engine is stopped while not moving. Then once we start going, it will show up for a second and then disappear. We have taken the car to a local shop where they said that the alternator was beyond normal use and we received a quote as they believed it was worth replacing. When we went to Toyota dealership as the alternator is still under warranty they said they didn't see anything, they would not allow us to drive the car or hold onto the break in their shop. Problem continues to persist.

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