NHTSA Complaint #11620198 — 2018 RAM 1500

The radio/HVAC screen is malfunctioning. It still works but the screen is delaminating and the screen thinks that someone is touching the screen and there is no control over what it touches or controls. Radio is working but the channels change so fast by themselves that you cannot listen to anything. Cannot change any vehicle settings - such as lighting. Same with the HVAC system. When i click into the climate controls, the screen controls itseld doing whatever it wants. I have no control over the climate. THIS IS THE SAFETY ISSUE. If i am driving my vehicle and my windshield starts to fog up, my defroster is not accessible. I can hit the physical defrost button but there is no saying if the screen will not click the defroster off by itself. This puts myself and all motorists around me at risk if I cannot control a fogged windshield. I get distracted while driving trying to force the climae control to stay on my selected setting when it is to no success. I brought this into MIG Chrysler Dodge Jeep & Ram in Bellefontaine Ohio and they confirmed the problem and quoted me saying, "vehicle needs a replacement radio". I will upload a copy of this quote. We have police in the family that has seen the issue and they are also concerned of the safety hazard this presents. I would be happy to obtain a letter from the local PD and my insurance about this matter. No warning lamps or messages. I noticed a while ago that my screen looked like it was bubbling or delaminating but it never caused issue until one day the screen started clicking around like crazy on its own and has done it ever since. I started to look up forums for this issue and this sounds to be an extremely common issue in 2018 Ram's. My good buddy also has an 18 Ram and has the same issue, although, not as severe.