NHTSA Complaint #11620129 — 2019 BMW X5
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11620129 |
| Vehicle | 2019 BMW X5 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
“shark fin” GPS antenna because unglued allowing water into the electrical system in the roof. This caused a malfunction that disabled the emergency call functions, GPS location service for emergency calls and GPS functions. The issue is the TCB component due to faulty waterproofing. It also makes hands free calling impossible which makes following hands free laws more difficult. Upon investigation and BMW’s admission, it is a very common problem for 2019 X5s unrelated to any driving conditions etc.
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