NHTSA Complaint #11620038 — 2017 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11620038
Vehicle	2017 KIA SORENTO
Component	ENGINE
Date of Incident	October 14, 2024
Date Filed	October 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

My vehicle has a 2.4l GDI engine that is excessively burning oil. I burn 2 qts every 1000 miles. I took it to the Kia dealership since I’m still under warranty and they refused to do an oil consumption test. They want 3k miles worth of readings and it will put me over the 100k warranty. I was instructed to keep putting oil in my car and eventually the engine will die. When I asked they told me it will lose power when I’m driving. I’ve done a lot of research and I don’t understand how a vehicle that may stall out on a highway, and potentially cause a car crash, is safe. I am shocked and appalled. The oil consumption has rapidly increased and it’s not safe to be driving with these engines.

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