NHTSA Complaint #11619935 — 2018 CHRYSLER PACIFICA POWER TRAIN

Complaint Details

ODI Number	11619935
Vehicle	2018 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	October 8, 2024
Date Filed	October 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

I left work one day and I stopped at Walmart once I was done there, I got into my car to leave when I attempted to start my car all of the dash board lights illuminated although my car turned over it would not engage into gear. I did notice that all the dashboard lights illuminated simultaneously, which was quite alarming. This happened not once, but twice both times when I went to start the car however the second time I immediately drove it to the dealer for service. This left me concerned about what might be causing the issue. Only for the dealer to tell me it is my transmission and it would cost me $10,000.00 to fix it as a blue collar worker I have absolutely know idea what I am going to do. I then began to research the car only to find out that this year, make & model has a recall on the transmission describing the exact symptoms I am having. Please help!!!!!! my lively hood depends on me being able to get to work!

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