NHTSA Complaint #11619789 — 2017 HONDA CR-V

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11619789
Vehicle 2017 HONDA CR-V
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

I took my car into dealership over a year ago because of the steering. They didn’t have time to look at it so I took it to a repair shop. He drove the car and told me to take it to dealership because of the steering. He could feel the hesitation when driving. He said it should still be under warranty. Took it back to dealership another day . After waiting 2 hours I already knew when the technician came back they were going to charge me with something because it had been a 2 hour wait. He said I had a loose bolt!!! Really!! They didn’t even drive the car. Even after the so called loose bolt I’m still having the same issue. They said the car was no longer under warranty. There’s a clicking noise it makes and I’m scared to drive it long distances. I’ve had to rent a car. I pray every time I drive it. I know it’s going to be expensive to have it fixed. I pray you include this car in your recall.

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