NHTSA Complaint #11619784 — 2020 SUBARU ASCENT

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11619784
Vehicle	2020 SUBARU ASCENT
Component	POWER TRAIN
Date of Incident	September 22, 2024
Date Filed	October 15, 2024
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

The contact owns a 2020 Subaru Ascent. The contact stated that while his wife was driving at 55 MPH, the vehicle stalled. No warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 21V955000 (Power Train). The vehicle was towed to the local dealer where it was diagnosed that the transmission needed to be repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 62,000.

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Recent Complaints for the 2020 SUBARU ASCENT

#11719539 — ENGINE — February 21, 2026 — Oil Leak(s) (found cam carriers leaking, front timing cover leaking, oil cooler leaking, upper and lower oil pan leak...

#11717930 — ENGINE — February 13, 2026 — Car has 82,000 miles, has been maintained and requires an engine replacement due to 'Sludge'. Reading a lot of forum...

#11717228 — LANE DEPARTURE: ASSIST — February 11, 2026 — I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and ...

#11717228 — VEHICLE SPEED CONTROL — February 11, 2026 — I have had my lane assist come on by its self a few times, which is very dangerous because it seems to take over and ...

#11714081 — UNKNOWN OR OTHER — January 28, 2026 — Although the NHTSA form does not include a transmission category, this complaint concerns a critical transmission-rel...