NHTSA Complaint #11619696 — 2020 BMW X7

I was driving on the freeway when due to heavy traffic, it was a stop and go. the engine stalled and on re-started on multiple trials. this created a very dangerous situation for an immediate accident as there were vehicles all around me. the engine stalling continued the next day also and I took my vehicle to BMW for servicing and they diagnosed engine starter motor failure which they then replaced and charged me $1,411.44 on June 27, 2024. NHTSA has issued the following recall stating that the starter motor may fail and overheat. NHTSA Campaign Number: 24V576000 Manufacturer BMW of North America, LLC Components ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING [XXX] I called BMW customer service and they told me that my vehicle VIN number was not on the affected vehicles list and hence, they can't do anything and that I should make a complaint with NHTSA. since the issue with NHTSA recall was starter motor on BMW and since I had to pay to get it replaced before NHTSA issued the recall, I strongly feel that BMW sold the car with a faulty starter motor and that they should reimburse me for my out of pocket expenses to get the stater motor replaced. Please advise. thanks, [XXX] , Tel: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)