NHTSA Complaint #11619475 — 2020 TOYOTA COROLLA

TIRES:BEAD issue reported to NHTSA

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Complaint Details

ODI Number 11619475
Vehicle 2020 TOYOTA COROLLA
Component TIRES:BEAD
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

All FOUR Goodyear Exhilarate tires cracked and separated from the sidewall on the interior side of the tire. i have one of the four tired saved and available for inspection. With the tire separating at the bead and sidewall on the interior side completely away from the butyl liner inside of the tire, it was a mere miracle that the car actually made it to the repair shop without blowing out, causing an accident which could have been a fatality or at least a very bad accident. The tires were taken to a Goodyear service center and after talking with corporate said it was nothing they could do and sent me on my way. By chance the car was going on a trip and wanted to get the tires rotated and the oil changed beforehand , had he not chosen to do such the outcome could've been terrible. There wasn't any warning of tire failure or loss of air due to the separation. Again, it was only by chance that this was caught and ALL FOUR tires replaced . The tire dealer stated that he hasn't ever seen ALL FOUR completely separate at the exact same location all the way around the tire. It is without a doubt a manufacturing error , old /burnt rubber used in the tire making process.

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