NHTSA Complaint #11619215 — 2017 FORD FUSION

My car has been misfiring on the 4th cylinder for since the end of 2023. The first time, I was told that I needed a tune up, I did that. Months later another misfire, said I needed to change the ignition coil, did that. Then I was out of town and it misfired again. My spark plug was changed and I was able to return home. This last time [XXX], it showed another cylinder and crankshaft. I took to dealership and was initially told that I needed a tune up and had swollen lug nuts. Advised I had a tune up at 37,000 miles and car only has approximately 48,000 miles. I then requested car be tested for coolant intrusion. The test was done and a cylinders scoped and was told Yes, that is the case. Now Ford wants me to pay $9,000+ for engine replacement. They state that my VIN is not included in the Customer Satisfaction Program. But this is a known fact to them and are not willing to absorb any of the cost. There is a program for the 1.5 but was told there is no program for 2.0 liter engine which I do not understand if it is the same engine defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)