NHTSA Complaint #11618765 — 2020 ACURA MDX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11618765
Vehicle	2020 ACURA MDX
Component	ENGINE
Date of Incident	October 5, 2024
Date Filed	October 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Issue with Auto Idle Stop. I have had multiple instances of the auto idle stop kicking in and shutting the car off while I am at a stoplight. This has resulted in VERY close calls with me getting rear ended. I have taken the vehicle in to be inspected at an Acura dealership only to be told that they cannot replicate the issue. When this issue occurs, it takes about a minute to get the car working again. The dashboard lights up with a lot of different flashing lights. There was no warning prior to this issue occurring. You cannot permanently shut off the auto idle stop and I should not be expected to remember to do it every time I get into the vehicle. I am afraid that one day this will cause a bad car accident that will lead to myself or my family getting severely injured/killed as other drivers are not aware that the car won't be going. The most recent incident occurred last weekend.

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