NHTSA Complaint #11618752 — 2008 FORD ESCAPE

The contact owns a 2008 Ford Escape. The vehicle was taken to a local independent mechanic for a tire rotation, and the contact was informed that the subframe was rusted. In addition, the contact stated that upon further inspection at the same local independent mechanic during another routine tire rotation, it was noticed that the failure had worsened. The local dealer was contacted; however, the contact was advised that rust was a category that was not inspected or repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000. The VIN was not available.