NHTSA Complaint #11618732 — 2023 VOLKSWAGEN ID.4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11618732
Vehicle	2023 VOLKSWAGEN ID.4
Component	ELECTRICAL SYSTEM
Date of Incident	October 5, 2024
Date Filed	October 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Collision warnings/automatic breaking has failed on vehicle multiple times. Presumably due to the software/hardware not being able to process. This has led to several incidents of near collision when in travel assist (self driving) and in general operation where it has actively backed into objects. Dealer did not have comments on incidents. Also raised infotainment resetting during driving from current campaign which is 6+ months old and they did not have an ETA on a resolution. Recommend pushing a forced buy back campaign as VW is unable to fix these dangerous issues.

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