NHTSA Complaint #11618730 — 2024 VOLKSWAGEN TAOS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11618730
Vehicle	2024 VOLKSWAGEN TAOS
Component	POWER TRAIN
Date of Incident	September 23, 2024
Date Filed	October 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The car was purchased new and now has 1,600 miles. On nine different occasions the car has stopped moving (but has not stalled) when trying to accelerate. In two of those instances (accelerating from a red light and entering a roundabout) I nearly had an accident. I've had the car at the dealership twice and I was told that there were no codes and the car was operating normally. I've found an internet post made by someone having the same issue. I'm not a mechanic, but my impression is that the transmission inadvertently temporarily thinks it is in neutral. This is a genuine safety issue.

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