NHTSA Complaint #11618704 — 2016 KIA SOUL ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11618704
Vehicle	2016 KIA SOUL
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 6, 2023
Date Filed	October 8, 2024
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

The contact owns a 2016 Kia Soul. The contact stated while driving at various speeds, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the contact was informed that the engine was consuming an excessive amount of engine oil. The dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The contact was referred to the manufacturer who later referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 90,000.

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