NHTSA Complaint #11678480 — 2016 KIA SOUL

The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The contact stated that while the vehicle was accelerating, an abnormal sound could be heard coming from the engine. The vehicle was taken to an independent mechanic, where it was diagnosed, and the contact was provided with DTC: P0014 and P0013. The contact stated that the check engine light was turned off, and the camshaft was replaced; however, the failure persisted. Additionally, the contact stated that the horn had failed to function as intended. The vehicle was taken to a different independent mechanic, where it was diagnosed with electrical failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V120000(Engine, Engine and Engine Cooling); however, the VIN was not included in the recall. The failure mileage was unknown.