NHTSA Complaint #11618337 — 2018 KIA SORENTO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11618337
Vehicle 2018 KIA SORENTO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Vehicle engine set off a failure code P1326 and went into a full limp mode. This code is related to the knock sensor picking up the crankshaft pounding against the bearings. It is a known issue with the original engine small oil ports. Brought my vehicle to a Kia dealership and their diagnostic procedure was to replace the sensor and reflash the ECM. My problem is, ever since they did that, the knock sensor has not gone off and no codes are being generated. Engine is knocking worse than before. I believe they reset the parameters to a level that basically is making the knock sensor useless. They are buying time and mileage in hopes the engine out lasts the warranty. It is a manipulation of factory settings and fraud causing the consumer future issues.

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