NHTSA Complaint #11618313 β€” 2021 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11618313
Vehicle 2021 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

2021 Hyundai Sonata 59,850 miles RPM jumps to around 1,300 at zero miles on occasion. If I am stopped, at a red light or behind other stopped autos, the vehicle jumps forward when I take my foot off the brake. Because this happens quite often, I am aware of this and keep my foot on the brake until other vehicles are out of the way to avoid bumping into them. When this happens, I can cruise at 30 miles per hour without having my foot on the accelerator, I can slow down or stop by applying the brakes but the engine RPM stays at 1,300. If I stop and shut off the vehicle and restart, the operation goes back to normal but occurs again later. The Hyundai dealer has had the vehicle back 9 times but the issue continues. The first few times, they could not find an issue, I returned to the shop when this was happening and the service manager and a technician observed this condition, the EGR valve was replaced. Was OK for a bit but condition returned, the computer was then replaced. Condition continued. Brought the vehicle back and a scan was done and system β€œre-learned. After a short time the condition returned. Went back to the service center and they did another scan and another re-learn. Condition returned 4-5 days later. Problem still not resolved. Have 59,850 miles on the vehicle, warranty expires at 60,00 miles. This started around July 1, Now October 5. Waiting for a loaner so the service center can drive it around until the situation occurs and they can bring it in immediately for diagnosis. This is the same issue as reported for the same year vehicle in July 2022.

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